Privacy Policy for idaelectric.com

Last Updated: [28/03/2025]

At idaelectric.com, accessible from www.idaelectric.com, protecting visitor privacy is a priority. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

If you have any questions, contact us at [email protected] (subject: Privacy Request).

Scope

This policy applies to online data collected through our website. It does not cover offline data collection or other channels.

Data Controller

ida Electric
27B, IIDC Nimrani, Khargone, Madhya Pradesh, India – 451660

Consent

By using our website, you consent to this Privacy Policy and its terms.

For EU/UK Users: We use a cookie consent banner to obtain explicit permission for non-essential cookies.

Information We Collect

We may collect the following data:

  • Personal Data: Name, email, phone, address, company name (when provided voluntarily).
  • User Account Data: If you register, we store username and order history.
  • Automated Data: IP address, browser type, pages visited (via cookies/logs).
  • Third-Party Data: Payment processors (e.g., Razorpay) may share transaction details.

Purpose of Data Processing

We process data to:

✔ Provide and maintain services
✔ Process orders and payments (via secure gateways)
✔ Prevent fraud (via automated transaction monitoring)
✔ Comply with legal obligations
✔ Improve website performance (Google Analytics, anonymized data)
✔ Communicate with you (service updates, marketing emails, if opted in)

Legal Basis for Processing (EU/UK Users)

✔ Consent – For marketing and cookies.
✔ Contractual Obligation – To fulfill purchases and service delivery.
✔ Legitimate Interest – For fraud prevention, analytics, and improving user experience.

Data Sharing & Transfers

We share necessary data with:
✔ Service Providers (e.g., payment gateways, shipping partners, hosting services like AWS) under strict confidentiality agreements.
✔ Legal Authorities when required by law.
✔ International Transfers: Data may be processed outside your country, but with adequate security protections.

Data Retention & Security

✔ Retention Period: Personal data is retained for up to 3 years after last activity (or longer if required by law).
✔ Security Measures: SSL encryption, firewalls, and access controls to protect data.
✔ Breach Notification: In case of a breach, we notify affected users within applicable legal timeframes (e.g., 72 hours under GDPR).

Your Rights

Under GDPR/CCPA, you may:

✔ Request access to your data
✔ Correct inaccurate data
✔ Request deletion (where legally allowed)
✔ Object to processing (e.g., marketing emails)
✔ Request data portability (transfer of your data)

To exercise rights, email [email protected] (subject: Privacy Request). We respond within required timeframes.

Cookies & Tracking

✔ Essential Cookies: Required for site functionality (do not require consent).
✔ Analytics/Marketing Cookies: Google Analytics (anonymized), Facebook Pixel (opt-out available).
✔ Managing Cookies: Adjust preferences via your browser settings.

Children’s Privacy

We do not knowingly collect data from children under 13 (or 16 in the EU). Parents can request data deletion.

Policy Updates

This policy may be updated periodically. Changes will be posted here with a revised “Last Updated” date. Major changes will be communicated via email (if applicable).

Contact Us

For data requests or complaints:

📧 Email: [email protected] (subject: Privacy Request)
📍 Mailing Address: 27B, IIDC Nimrani, Khargone, MP, India

Governing Law
This Privacy Policy is governed by the laws of Madhya Pradesh, India.